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Click here to see this online
 
   
 
 

iSchool Help Desk & ITD September Announcements

 
 
Graduate Assistants of the iSchool Help Desk
 
 

Hello iSchool Faculty and Staff,

The Help Desk and ITD team hope you are having a great start to the semester! We are here with announcements and reminders regarding technology updates and other helpful information.

Help Desk Hours

The Help Desk is back at the desk and ready to help! You can find the team at the desk in the iSchool Building during the hours below:

Monday-Thursday: 8am-6pm
Friday: 8am-5pm

The team will also be available at the desk in the new building starting at the end of September during the following hours:

Monday-Friday: 9am-5pm

Canvas Updates

The iSchool began the transition to the Canvas learning management system with a large number of our Fall 2021 courses.

The transition will continue with an opt-out in Spring 2022 and all courses possible being migrated to the new system by Summer 2022.

The ITD team will be providing one-on-one consultations with you when the time comes to migrate your course. If you are interested in more information about this transition, please visit campus' Canvas transition website or reach out to the Help Desk.

Canvas Feedback

Quote from an iSchool instructor:

"Canvas is amazing! I'm so glad I switched. There's a small learning curve but once you get the hang of it, it’s easy to use and the pages are so much cleaner."

Please reach out to the Help Desk and ITD with your feedback on Canvas. We would love to hear about your experience with the new LMS!

Zoom

Visit the Zoom documentation available on the iSchool for tips and tricks for getting started and using Zoom or reach out to the Help Desk with any questions!

Moodle and Canvas Consultations

The ITD team is happy to schedule a consultation to help set up your Moodle/Canvas gradebook or to answer any other Moodle/Canvas questions. Please reach out the Help Desk to set up your consultation!

Accessibility: Screen Readers and Accessibile Files/Media

What is a screen reader? A screen reader is a software program that allows blind or visually impaired users to read text displayed on a screen with a speech synthesizer or braille display.

Screen Readers for Purchase:

Free Screen Readers:

Are you curious how a screen reader reads an accessible Word document differently than an inaccessible Word document? Download one of the free screen reader options above and the two documents below and give it a try.

Did you miss out on last month's tip on how to create accessible files and media? Have no fear! Visit the iSchool wiki accessiblity page on creating accessible files and media to learn more. Please reach out to the Help Desk with questions or if we can assist you in creating accessible documents.

Help Desk T-Shirts For Sale

The Help Desk has t-shirts for sale. Don't miss out on these shirts inspired by Tad's dog, Egg. We tried to hire him for the Help Desk, but he isn't in the LIS program... yet. Visit the online store to grab one while you can! The store will close at the end of the day on September 30, 2021.

 
 
4 different colored t-shirts with image dog in headphones sitting at computer with books and coffee
 
     
     
     
     
 

If you have any questions, problems, want to schedule one-on-one training, or need assistance with any of the above, please contact the iSchool Help Desk:

    help@support.ischool.illinois.edu
    217-244-4903 or 800-377-1892
    Tech Chat

We are always happy to help!

Your Support Team,

    Jen Anderson
    Matthew Beth
    Whitney McComas
    Lindsey Sharp
    Our Awesome Graduate Students

 
 
 
 
 
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