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Click here to see this online

March 2021

 Image of Luke Mesenbring and his dog Unity
Welcome, Luke Mesenbring!

Please give a big AITS welcome to Luke Mesenbring who has recently joined our unit as a Quality Assurance Engineer! Luke is married to Andrea Pellegrini who some of you may know from the University Bursar. They have an adorable rescue greyhound named Unity, who they love taking on road trips around the country (pre-COVID) and exploring parks in the central Illinois area. Prior to AITS, Luke worked for Patterson Companies as a Quality Assurance Analyst and Support Specialist and was a manager for Sam’s Club before that. In his free time, he can often be found playing Minecraft with his wife, spoiling their dog, or getting lost in a rabbit hole of random Wikipedia pages. He's excited to be part of the AITS team!

What was the best concert you've ever attended?
LM: Bon Iver

Which three individuals, living or dead, would you like to eat dinner with the most?
LM: Mister Rogers, Tom Hanks, Keanu Reeves

Who is your favorite and least favorite superhero?
LM: Thanos for both.

Favorite show to binge watch?
LM: Bojack Horseman, Archer, Futurama

What is the coolest thing you're working on right now?
LM: Learning Linux

Cybersecurity Training

Anyone who has not already completed the February 2021 System Office Cybersecurity Training module will receive a follow up email to complete the assignment by March 22, 2021.
Additional training modules are available to help you learn more security essentials. Completing one or more puts you ahead of the attackers when it comes to identifying and avoiding cyber threats. We encourage you to try one of these modules.

Please visit https://go.uillinois.edu/securitytraining to complete the mandatory training. If you have any questions, please contact the Cybersecurity Training and Awareness team at securitytraining@uillinois.edu.

Preventing Harassment and Discrimination Training 2021

The deadline for the 2021 Preventing Harassment and Discrimination Training for all employees must be completed by 6:00 PM CT on April 2, 2021.
All faculty and staff are required to complete the EVERFI Preventing Harassment and Discrimination training module. This online course, hosted by EVERFI, addresses sexual misconduct prevention and harassment in the workplace. Completion of this course is mandatory for all faculty and staff and satisfies the requirements outlined in state and federal law.

Accessing the Course:

  1. Select the orange Log In button above or open a web browser and go to: https://go.uillinois.edu/sexual_misconduct_training
  2. Select your university location, if prompted
  3. Enter your university net id and password
  4. Click the “Login” button
  5. Select the green “Start” button on the Preventing Harassment and Discrimination: Non-Supervisor with Title IX/Clery icon to begin your coursework

Course Content Questions?

Recognizing AITS Employees

If you'd like to recognize a colleague for doing great work, use our High Fives & Fist Bumps tool! Recognition from our customers can be submitted to our Recognition Team at aitsrecognitionprgm@uillinois.edu. Think that someone you work with is beyond excellent? Take it one step further and nominate them for the AITS Excellence Award!

Happy Customers

Steve [Ashwill], Chris [Bland], Sean [Ireland],

I want to thank you for putting the automatic reminders for the myFCOI checklist system into production quickly last year.

The reminders are working so well to keep checklists moving and are a tremendous help to me, Kelley, and the departments.

-Recognized by Linda Lee Drozt, Office of the Vice Chancellor for Research and Innovation

For what it's worth, Alison Campbell is a star. She has been incredibly responsive and helpful when my HR specific questions are directed to her by the ticketing system.

-Recognized by George Chacko, UIUC Grainger College of Engineering


I am writing this email as a special thank you to Sonya Shipley in the Administrative Information Technology Services (AITS) Department. It was discovered this past Fall that two UIC Employees’ records (one from Urbana and one from Chicago) were merged in error. The two employees had the same first name and last name (no middle name), same date of birth, and the same first five digits of their SSN.  Sonya and her colleagues worked tirelessly and effortlessly to “untangle” their records so that both employees could proceed with their respective employment records.

I also want to show appreciation to the various Departments and staff that Sonya worked with to provide a quick resolution for these employees. Some of these employees that she partnered with were Stacey Neil, Erin Arie, Teresa Woodley, Pat Schlehuber, Jannah Coon, Becki Wright, Kelly Elkins and Janet Shaw. Also, some of the Departments that she collaborated with were ACCC, Technology Services, and the I-Card help desk. I feel that it is very important to recognize the fantastic job that Sonya and her colleagues completed with this project. She and her colleagues’ cross functional and cross campus collaborative efforts are a perfect example of high- level problem solving and teamwork that deserves recognition.

Thank you for a job well done!.

-Recognized by Shannon McGinnis, UIC Human Resources

High Fives & Fist Bumps

Erin Arie noticed I was getting buried with a landslide of incoming work on Monday, Feb 8th, and kindly offered me her help without being asked - a help which I gratefully accepted - with a significant chunk of that incoming workload.  Erin exemplifies excellent teamwork and I cannot overstate how much it means to me to have a teammate like her.  Our 3-person team is currently a 2-person team given that we currently have one out on extended medical leave.  I appreciate her awareness of that challenge so much!  She remains aware of it even though she constantly has work to do for several other teams.  She was watching our work queue even thought it was not her responsibility - and provided sorely needed back-up!.

-Recognized by Sonya Shipley

This week I have had separate requests from the University Bursar and Accounting & Financial Reporting to make reports available in EDDIE for use throughout the System. Eric Hansen has made this possible same day and has demonstrated that AITS can be very responsive.

-Recognized by Jerry Myers


Big high-5 and socially distanced Fist Bump to Wolf Scherer.  Always there with superior and efficient help!!

-Recognized by Rich Gegg


Susan Li consistently excels in her responses to client needs.  Thanks to her, we have minimal screeming from the BDM-Xtender client base!

-Recognized by Rich Gegg

Training Opportunities

Web Intelligence Training

3/17 - Web Intelligence: Reporting Basics
ONLINE | 1:00 - 3:30 PM  [Register here]

This course demonstrates how to use the Web Intelligence report editor to create custom reports and analyses. Topics include: creating basic reports, filters, sorting, calculations, breaks, and file formats.

Decision Support General Report Assistance

1-on-1 Report Assistance

AITS offers training sessions and 1-on-1 report assistance with our data experts. To register or to see the complete schedule, please visit the Training Registration Application. If a session is full, please click the Wait List link to be added to our wait list.

 Image of Rollout Events
Deployment/Rollout Activities

3/7 – Migrate midPoint databases to chigensqlprod2
3/9 – Apply Microsoft critical patches to non-production servers
3/11 – Apply Microsoft critical patches to production servers
3/11 – Migrate chistdcsql2 to new PowerMax storage array
3/19 – UIC Technology Solutions Maintenance
3/20 – Upgrade Administrative Network with 100Gb switches in HAB Datacenter

3/22 – UIC Spring Break
– SharePoint maintenance - on-premise platform
3/29 – UIC Registration opens (high volume of students accessing Banner Self Service)