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This month’s Tech Talk highlights ACER’s new training series on research technologies at UIC and upcoming learning opportunities. We also hope you will join us in welcoming the NEW UIC Help Center and Unified IT Website! Read our March newsletter below.


Technology Solutions is proud to announce that the launch of the UIC Help Center and IT at UIC Website was successfully completed last month.

UIC Help Center
The UIC Help Center is your new one-stop-shop to request IT services, find answers to frequently asked questions, and get tech support. Visit the UIC Help Center at help.uic.edu and be sure to log in using your NetID and password. Logging into the UIC Help Center will offer you a personalized experience through which you can view your existing services requests, mark “favorite” services and knowledge articles, and more.

IT at UIC Website
The it.uic.edu website is a great new location for faculty and students to learn about what IT resources are available to them. It provides a centralized location for IT information, news, and resources for the UIC Community, while also serving as a channel for the IT community to obtain and exchange information.

Learn more about the UIC Help Center and Unified IT Website. 


New Computational Research Training Series 
UIC’s Advanced Cyberinfrastructure for Education and Research (ACER) is pleased to announce a new training series featuring workshops and tutorials tailored to research community individuals with varying levels of expertise. Weekly open office hours are also available.

A list of upcoming events can be found o
n the ACER’s events page, which will be regularly updated with new training offerings. Don't miss the March 11 webinar on Research Technologies at UIC!


Use Adobe Sign for Easy Electronic Signatures 
Use electronic signature application Adobe Sign to securely sign, initial, and enter other information on electronic documents rather than a physical copy, speeding up approval and administrative processes. Adobe Sign is available free to UIC faculty and staff, and allows you to upload documents, insert signature fields, and send to recipients to request signatures. Learn more about Adobe Sign.


G Suite is now Google Workspace
Formerly known as G Suite, Google Workspace is a collection of cloud computing, productivity and collaboration tools, software and products including Gmail, Google Drive, Google Sites, Google Meet, Google Groups and Google Calendar.

Google Workspace is free of charge to UIC faculty, students and staff. Learn more about Google Workspace.

Google Calendar 
Users can now choose to disable the automatic creation of Google Meet links in Google Calendar by unsetting that option in their Google Calendar settings.


Media Files in Blackboard
An audit of our Blackboard platform revealed many files are saved as outdated formats or are simply too large for dissemination to students.

Please note that Blackboard is not a streaming server. Uploading media files degrades system performance and slows down platform access for everyone. This is especially problematic during remote instruction since students may not have reliable internet access or mobile data connections. 

Media files include:

  • Image (tif/tiff, bmp, jpg, xif, heif, psd, svg, eps)
  • Narrated or media-rich PowerPoint (ppt, pptx, pps, ppm, ppsx, key)
  • Audio (mp3, mp4, wav)
  • Video (wmv, avi, mp4, m4v, mov)
  • Interactive assets (swf, flv)
  • Computer executables (iso, exe)
  • Compressed files (zip, rar, tar.gz, bz2)

Please avoid uploading the file types noted above directly into your Blackboard course. If you are using video media files in your course, we recommend using either Panopto or Echo360 as the platforms of your choice.

If you need help moving large files outside of Blackboard, contact the Center for the Advancement of Teaching Excellence (CATE) multimedia team at LTS@uic.edu or schedule an appointment with a multimedia specialist here: go.uic.edu/MultimediaAppointment.

Visit teaching.uic.edu for more tips, resources and strategies for online teaching.


Research Technologies at UIC
This webinar will provide an overview of research technologies available to UIC faculty, staff, and students at Advanced Cyberinfrastructure for Education and Research (ACER) to empower their research. We will describe the various high performance computing (HPC) systems available to our users, our service portfolio, available software, high performance data management with Globus, and our consulting and training programs.

      Date: Thursday, March 11
      Time: 3:00 PM - 3:45 PM
      Register Here

OLC Innovate 2021 - Online Learning Consortium
The Center for the Advancement of Teaching Excellence (CATE) would like to invite you to OLC’s Innovate 2021: Education Reimagined, a completely virtual conference that blends emerging trends in technology with innovations in pedagogy and administration. This week-long conference, from March 15-19, offers an online virtual experience with over 150 sessions, seven target summits, and social and networking activities.

A virtual pass has been purchased for UIC thanks to the generous support of partners across campus. This registration link is unique to UIC affiliates. Participants should register only with their UIC email address.

      Date: March 15 - 19
      Register: go.uic.edu/OLCInnovate2021

Gradescope User Summit
Gradescope helps instructors administer and grade assessments, whether online or in-class, and allows saving time grading while getting a clearer picture of how students are learning. Learn more about Gradescope here: go.uic.edu/gradescope.

The Gradescope User Summit is a one-day event that brings together members of the Gradescope community to share innovative approaches to teaching and best practices for accelerating grading and feedback. Multiple sessions are being hosted but you can register for the sessions that interest you only.

      Date: Tuesday, March 16
      Time: 10:00 AM - 2:00 PM
Register Here

 Download the March Challenge PDF

March Challenge: Celebrating Women 
March 8th was International Women’s Day, a global celebration of the social, economic, cultural, and political achievements of women.

Kicking off March 9th, LinkedIn Learning’s March Challenge explores gender bias and its impact, and guides on how to support and empower women at work.

Challenge yourself to participate and discover new courses. Each day’s activity can be completed in 5 minutes. Initial each day you’ve completed to keep yourself on track. Happy learning!

UIC LinkedIn Learning



March 19-21, 2021 Scheduled Maintenance 
Technology Solutions will be performing scheduled maintenance beginning at 9:30 pm on Friday, March 19, and ending at 11:59 pm on Sunday, March 21.

Maintenance windows are scheduled to have the least impact on operations, and service downtime is kept to a minimum. However, certain services may be unavailable for extended periods of time due to necessary updates. 

An email reminder will be sent to the UIC community 24 hours before window start time. Affected services will be listed on the Maintenance Window status page: go.uic.edu/maintenance-window

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