‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌
 
 
June 2020
 
 
 
Welcome, Kat Kernick!


Please give a big AITS welcome to Kat Kernick who has recently joined Strategic Budget & Finance (SBF) as an Program Coordinator for Asset Management and Administrative Support! Kat comes to AITS from the University of Illinois College of Education and we are so excited to have her on our team. Once we return to on-site work, you can find Kat in the SBF suite in the Gerty building. We asked Kat a few questions to get to know her a little better and here's what she told us:

If you could only eat one thing for the rest of your life, what would it be?
KK: Strawberry Ice Cream

Do you own any pets?
KK: Leela, a 5 year old Pembroke Welsh Corgi

What are you most passionate about?
KK: My health and fitness - I have lost close to 50 lbs since COVID started because I started running and being more active. I'm actually looking forward to going to a gym!

What is your favorite family tradition?
KK: My favorite family tradition is Thanksgiving in general - preparing the huge feast with my mom, gathering a lot of family and friends together, eating pie, and playing games.

Who inspires you?
KK: My 4 year old nephew Dylan

Do you have any hidden talents?
KK: I am super crafty - I love to sew, cross stitch, knit, crochet, paint, decorate cakes, and just be creative.

Watch for more introductions of our newest team members in the upcoming editions of AITS in Action!

 
 
 
AITS at the IT Pro Forum


This month, University of Illinois at Urbana-Champaign will host the IT Professionals Forum as a virtual conference for the first time ever on June 4. This spring's theme, "Share the Vision," examines ways technology enables research and innovation, connects our infrastructure and architecture, provides opportunities for us to learn, grow and collaborate, and focuses on current services, projects, and promising opportunities. You can still register for the event's sessions here: https://www.itproforum.illinois.edu/sessions

Catch your fellow AITS colleagues in the following presentation sessions:

  • "Data Analytics and the University of Illinois Community" by Ashley Hallock
  • "W3C ARIA Authoring Practices 1.2 for Developers and Evaluators" by Mark McCarthy & Jon Gunderson of DRES
  • "Tableau at the University of Illinois" by Mike Wonderlich & Jayesh Patel
 
 
 
Recognizing AITS Employees


If you'd like to recognize a colleague for doing great work, use our High Fives & Fist Bumps tool! Recognition from our customers can be submitted to our Recognition Team at aitsrecognitionprgm@uillinois.edu. Think that someone you work with is beyond excellent? Take it one step further and nominate them for the AITS Excellence Award!

 
High Fives & Fist Bumps
 

"Swetha Ravoori stepped in and quickly solved an arcane error in an UFT automated testing script that had me stumped. High five to Swetha for fixing this error so AITS could quickly get test results to a client! :)"

-Recognized by
Matthew Macomber

​"Thank you Charles Schultz for all of your help with troubleshooting the kuali upgrade and those pesky queires to missing tables."

-Recognized by
Steven Ashwill

"Miranda Clampitt has been doing an excellent job keeping AITS employees engaged while they are working from home.  For many of our employees, working away from the office environment can be isolating and lonely.  Miranda has created fun ways for coworkers to feel connected using her creativity and Microsoft Teams. Thanks for all you do to keep our spirits up and keep us connected, Miranda!"

-Recognized by
Leana Coffey

 
 
Happy Customers
 
"I need to hop onto another call, but I just wanted to say thank you, congrats and kudos to AITS [Pete Herrig, Robyn Velazquez, Chris Hawk, Kavin Chan]​, Dave Musselman and everyone involved for finally making this an enterprise service after years and years of people asking for it. THANK YOU for delivering at the central level on what campus IT staff have been asking for as a campus license for longer than I can remember! Great to see someone finally being responsive on this!" -Webmaster's Caffeine Break: Github for the U of I
 

-Recognized by
Brian Mertz 
Communications Process Architect for UIUC Public Affairs

 
 "Thank you again for all of your help with this document.  The time you have spent helping me with this and the scenario testing in BANDEV is greatly appreciated.  I want to say one other thing.  Sometimes working at the U of I System can be a frustrating experience.  I have never once felt that way when working with your group [Teresa Woodley, Erin Arie, Sonya Shipley] or for that matter 99% of AITS.  So, yeah, thank you for making my work a lot easier.  It’s a pleasure working with you all."
 

-Recognized by
Laura Barnett
of University Payroll and Benefits

 
"I am a professor at UIC, Jane Addams College of Social Work. Your staff member, Chris Burdette, was of great assistance to me this morning via the Helpline.  
 
Struggling with uploading my grades, he was extremely efficient and effective in bringing closure to my tech dilemma.  Most importantly, his customer service, communication and stress reduction skills contributed so much to problem solving and allowed me to remain calm. 
 
I asked Chris for your contact information because I believe, as a manager, it is important for you to recognize excellent performance of your staff. Additionally, I commend you for managing Chris that reflects true leadership."
 

-Recognized by
Dr. Stephanie Kutzen
of UIC, Jane Addams College of Social Work

 
"I need to pass on a great big ‘Thank You’ to your team, specifically Tom Muehling and Dawn Davis, for their tremendous support of our 3 University End-of-Term processes.  This year has introduced a few challenges with COVID specific process needs and Dawn and Tom have been instrumental in making sure we hit our deliverables as necessary.  
  
Dawn has been very flexible in helping us get special requests executed as needed and helping us validate the prepared scripts.  
  
The normal schedule of activities has shifted a bit too and Tom has played an integral part in making sure that processes execute as they need to – he not only works with the Campuses to schedule the activities, but he also takes time to verify that processes are executing as they are expected to; we have been contacted from production at Tom’s prodding to investigate questions on EOT processes that should be progressing as scheduled, this has been most helpful and prevented problems from arising.  We couldn’t be successful in our EOT activities without their great participation and I just want to extend my thanks to you and your team for participating as they do."
 

-Recognized by
Paul Masters
of AITS


TAM Team Recognition Program

AITS's Technical Application Management (TAM) leadership members have initiated a recognition program within in their team! This program was developed to recognize team members for the hard work that is done day-in and day-out. Each month, two team members will be recognized as the TAM Employees of the Month for their excellence in tasks, projects, and daily work.

Want to implement a recognition program within your team but not sure how? The AITS Recognition Team is happy to host a brainstorming session to discuss ideas and possible implementation!

TAM Employees of the Month - April


Todd Nelson

Over the past few months Todd has worked diligently with internal and external system clients to refresh and redesign the uillinois campus websites that highlight the individual universities within the UI System and provide important content and navigation to site visitors. These sites are an outward facing public representation of the UI System and Todd has worked hard to produce a consistent, modern and responsive look and feel to these sites that strengthens the UI System brand as well as providing a framework for users that allow them to more easily manage content themselves. He also quickly addressed requests related to COVID in standing up the eSignature site on short notice to help support the new Adobe Sign effort. These efforts were highlighted in presentations others gave in the Quarterly Business meeting, but many may not realize that Todd's quality work was key to the success of those projects. Quality work from Todd is always appreciated by his team and clients, but some of his recent efforts truly highlight that consistent quality we have grown accustomed to.

Alicia Cross and Nisha Aggarwal
Alicia and Nisha both did an excellent job of getting requests processed working with Brent on issues regarding access for the Adobe Sign project which allows for eSignature which has been highlighted in many recent presentations. They were responsive to questions and issues and directed folks to the right groups to get the issues resolved. They worked all this in between their regular day-to-day work and never complained. They have kept a positive attitude and continue to support and provision access as Adobe Sign grows.  Their work is greatly appreciated by their team and clients!

 

 
 
 
Training Activities


Decision Support General Report Assistance


1-on-1 Report Assistance

AITS offers training sessions and 1-on-1 report assistance with our data experts. To register or to see the complete schedule, please visit the Training Registration Application. If a session is full, please click the Wait List link to be added to our wait list.

 
Deployment/Rollout Activities


6/4
 – KC Proposal Tansmittal Data added to EDW
6/6 – Banner upgrade, Banner Database Upgrade (DBEU), AppWorx Upgrade
6/9 – Apply Microsoft critical patches to non-production servers
6/11 – Apply Microsoft critical patches to production servers
6/12 – Upgrade DSPROD01 to Oracle 19c
6/28 – SharePoint patching

 
Upcoming Social Events

Mark your calendars for the following virtual social events! These events will be hosted on the AITS Community: Just For Fun page.

June 12: Take a Coffee Break with your colleagues using MS Teams video chat on Friday, June 12 at 3PM! Watch for an email to go out the day of with a link to the video chat and an announcement of the topics to be discussed.