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Dear ACES Community,

To assist you with responding to inquiries, we are providing an example below of a brief message you may use as appropriate on your voicemail’s outgoing messaging, automatic email responses and online presence to let folks who contact us know that we will do our best to respond to them in a timely manner. Please feel free to personalize this as needed.

Thank you.

Kim

 

Hello, and thank you for contacting us. Like you, everyone in the ACES community is doing our best to navigate safety issues while fulfilling work commitments as the coronavirus situation continues to evolve. We will do our best to address your needs in a timely manner. We greatly appreciate your patience and understanding as we manage through these challenging times.

If this is an urgent situation, please contact <insert name or team> at <insert phone number>.

<your email signature>