‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌
 
 
July 2020
 
 
 
Welcome, Peter Resendiz!


Please give a big AITS welcome to Peter Resendiz who has recently joined the RPA/IPA team as a Business Process Automation Engineer! Peter comes to AITS from Carle Foundation Hospital and has a background in software and process engineering supporting ERP, CRM, and workforce systems. He and his wife live in rural Urbana and have 3 young children. Peter loves to golf, music, the outdoors, and watching movies. He's excited to be part of an amazing team supporting this great institution!

What's your favorite movie?
PR: Lord of the Rings: The Two Towers

What is the craziest (work appropriate) thing you've ever done?
PR: Cliff jumping

Do you have any hidden talents?
PR: I'm a drummer.

What are you currently watching on Netflix/Hulu?
PR: Space Force

If you could only eat one thing for the rest of your life, what would it be?
PR: My Dad's steak tacos

What is your favorite family tradition?
PR: Pizza & Movie Fridays!

Welcome, Jon Carey!


Say "Hello!" to Jon Carey who has recently joined the RPA/IPA team as a Business Process Automation Engineer! Jon comes to AITS from AT&T and has been in the IT world for over 17 year, most of that with telecommunications. His hobbies range from drones to hiking trails with his 3 dogs, who pretty much run the show! Here's a few fun facts we learned about Jon:

Who's your favorite actor/actress?
JC: Dwayne Johnson

What is your favorite place in the world and why?
JC: The Florida Keys -- Beautiful views!

What was the best concert you've attended?
JC: No More Tours Tour - Ozzy Osbourne

What is your favorite family tradition?
JC: First game of the season tailgate for the New Orleans Saints

Who inspires you?
JC: My Grandfather

What's your biggest pet peeve?
JC: People who don't use turn signals.

Watch for more introductions of our newest team members in the upcoming editions of AITS in Action!

 
 
 
AITS Excellence Award Nominations


Get your nominations in for the 2020 Excellence Awards now! The Excellence Awards recognize individuals who demonstrate an attitude of excellence through behaviors supporting and modeling AITS’s mission, vision, values, and/or strategic directions. The winner will be honored at the 2020 AITS Annual Business Meeting on September 17, 2020.

Need help creating a nomination? Visit our Nominations that Shine page for tips and suggestions.

Wanna be on the Selection Committee? Send an email to aitsrecognitionprgm@uillinois.edu to express your interest.

 

Employee Performance Appraisals


We have reached the time of year where employees, along with their managers, must complete annual performance appraisals. The deadline for completion for Academic Year 2019-2020 appraisals is August 15, 2020. Please check with your manager to see if they have set a team deadline prior to that date to allow time for review and approval.


To begin your annual performance appraisal please visit the following website: https://www.hr.uillinois.edu/human_resource_systems/OPA

You can visit the System Offices Performance Appraisal Information on the System HR website for resources, helpful tips, and a past webinar recordings.

 
 
 
Recognizing AITS Employees


If you'd like to recognize a colleague for doing great work, use our High Fives & Fist Bumps tool! Recognition from our customers can be submitted to our Recognition Team at aitsrecognitionprgm@uillinois.edu. Think that someone you work with is beyond excellent? Take it one step further and nominate them for the AITS Excellence Award!

 
High Fives & Fist Bumps
 

"Clean Address software that sits on top of Banner has always been a 'problem child' when testing for upgrades and defects.  However Matt Macomber is the highlight and safety net with his automated test scripts that he runs for our team during these events.  Matt always does an impeccable job and provides the BEST, FAST, and most friendliest service a person could wish.  He is always quick to respond to emails and very thorough to seek my expectations and work me into his busy schedule.  With a problem child that has haunted me for over 11 years, it is so nice and comforting to see Matt's great smile when his emails come through.  Even if the test fails and we have an issue on our hands!  Thank YOU Matt!!  You make our job easier!!"

-Recognized by
Teresa Woodley

 
 
Happy Customers
 
 
"Robyn, please share my congratulations and heartfelt thanks to the team! This is such an accomplishment, and it is going to drive a lot of broad benefits for the University."

-In response to a GitHub Shared Services update

-Recognized by
Edward Delaporte 
Cybersecurity Software Development & Assurance Manager at Tech Services


TAM Team Recognition Program

AITS's Technical Application Management (TAM) leadership members have initiated a recognition program within in their team! This program was developed to recognize team members for the hard work that is done day-in and day-out. Each month, two team members will be recognized as the TAM Employees of the Month for their excellence in tasks, projects, and daily work.

Want to implement a recognition program within your team but not sure how? The AITS Recognition Team is happy to host a brainstorming session to discuss ideas and possible implementation!

TAM Employees of the Month - May

Becky Prather
Even though Becky has been with AITS less than a year she has been a real asset to the ESC Finance Team. Becky is eager to learn and always willing to take on a new challenge. She took the lead for ESC Finance on the SQL Server upgrade which made the upgrade go smoother for our team. She kept the team’s testing organized and communicated with the other areas who were involved with the upgrade. Becky has continued to answer questions, when needed, assisting the department she transferred from, even working until after 10 pm one Friday evening helping them to meet a deadline. She is great about documenting processes and making sure everyone is on the same page.

Mike Williams
Mike was a key contributor to AITS in May in facilitating the resolution of several unplanned incidents. He assisted in the communication of the expired certificate issue, proactively locating affected systems and applications and quickly notifying the service owners. He also spotted an issue with overnight batch processing that allowed the production Linux/Solaris and Oracle patching event to proceed as planned. These are just the latest examples of the diligent and dependable work Mike has produced over the years while working overnight hours for AITS. He continues to save the university countless hours of lost productivity and working directly with students, faculty, and staff throughout the night to resolve their issues so the rest of us can enjoy quality sleep and downtime.

 

 
 
 
Training Activities


Web Intelligence Training

7/16 - Web Intelligence: Reporting Basics
ONLINE | 9:00 - 11:30 AM  [Register here]

This course demonstrates how to use the Web Intelligence report editor to create custom reports and analyses. Topics include: creating basic reports, filters, sorting, calculations, breaks, and file formats.

Decision Support General Report Assistance


1-on-1 Report Assistance

AITS offers training sessions and 1-on-1 report assistance with our data experts. To register or to see the complete schedule, please visit the Training Registration Application. If a session is full, please click the Wait List link to be added to our wait list.

 
Deployment/Rollout Activities


7/14 – Apply Microsoft critical patches to non-production servers
7/16 – Apply Microsoft critical patches to production servers
7/17 – iBuy 20.2 Release moved to production
7/17 – FY20 Year End Period 12 Close
7/26 – SharePoint patching