If you are currently using your University Google Apps @ Illinois Gmail account (or forwarding emails to a personal address), you may have missed University emails sent to you since Friday, April 17.
Over the weekend, Technology Services updated your Microsoft O365 license, and an unintended change was that an Exchange (Outlook) Online mailbox was created for you. Some University emails from faculty, advisors, and other staff may have been redirected to that Exchange mailbox instead of your normal email account.
Technology Services is currently implementing a solution this evening, but it may not take effect for you until tomorrow. Please log in to https://outlook.office.com with your NetID@illinois.edu and NetID password to check for any missed emails.
Once the solution has been implemented for all affected students, we will send you a follow-up email.
We apologize for the inconvenience to those affected, especially during this busy time. If you have any questions or need assistance, please contact the Technology Services Help Desk at email@example.com.